Website: https://digitalherald.in/
Last Updated: 04 May 2026

1. Overview

This Refund Policy explains the terms governing payments made to Digital Herald for digital publishing and promotional services.

It applies to services such as:

Press release publishing
Sponsored articles and brand features
Featured placements and listings
Digital advertising services
Promotional or editorial collaborations

By purchasing any service from Digital Herald, you acknowledge and agree to this Refund Policy.

2. Nature of Services

Digital Herald provides intangible digital media services, including content creation, publication, and distribution.

Key characteristics:

Services are digitally delivered
Publication or promotion may begin shortly after payment confirmation
Services are often partially or fully executed once processing begins

Due to this nature, refund eligibility is limited and strictly regulated.

3. Standard Refund Rule (No Refund Policy)

All payments made to Digital Herald are generally non-refundable once processed.

This applies to:

Published content (articles, PRs, sponsored posts)
Ongoing or scheduled services
Partially completed deliverables
Approved and processed submissions

Once execution begins, the service is considered active and non-reversible.

4. Exceptional Refund Cases

Refunds may be considered only under the following limited circumstances:

Duplicate payment made in error
Payment received but service not initiated within a reasonable timeframe
Technical failure preventing service delivery from our end

All refund requests are subject to internal verification and approval at the sole discretion of Digital Herald.

5. Non-Refundable Situations

Refunds will not be issued in the following cases:

Change of mind after purchase
Dissatisfaction with editorial tone, style, or formatting
Delays caused by incomplete or incorrect user submissions
Rejection due to violation of content guidelines
(see: https://digitalherald.in/content-submission-guidelines/)
Lack of expected outcomes such as traffic, leads, or SEO performance
External issues affecting distribution platforms or third-party services
Content already published or approved for publication

6. Content Responsibility & Approval

Users are responsible for ensuring:

Accuracy of submitted content
Proper review before final approval
Compliance with editorial guidelines

Once content is approved or published, it is deemed fully delivered and completed.

7. Service Timelines

All timelines provided for publication or delivery are approximate and not guaranteed.

Delays may occur due to:

Editorial review and verification
Content revisions or clarifications
Operational or technical constraints

Such delays do not qualify as grounds for refunds.

8. Cancellation Policy

Cancellation requests must be made before service initiation
Once processing or publication begins, cancellation may not be possible
Approval of cancellations is at the discretion of Digital Herald

9. Refund Processing (If Approved)

If a refund is approved:

It will be issued to the original payment method only
Processing may take 5–10 business days, depending on the payment provider
Confirmation will be sent via email once processed

10. Chargebacks & Payment Disputes

We encourage users to contact us directly before raising any chargeback or dispute.

Unauthorized chargebacks may result in:

Suspension of ongoing services
Permanent restriction from future services
Blacklisting from promotional offerings

11. Related Policies

This Refund Policy should be read alongside the following:

These documents collectively govern all transactions and services offered by Digital Herald.

12. Policy Updates

Digital Herald reserves the right to modify or update this Refund Policy at any time.

Changes will be posted on this page with a revised “Last Updated” date. Continued use of services implies acceptance of the updated terms.

13. Contact Information

For refund-related inquiries or assistance:

Website: https://digitalherald.in/
Email: info@digitalherald.in